Technical Support Engineer

The Technical Support Engineer position at NRI North America in Ashburn, VA is a full-time role. NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience. The technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence. This is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.

Please refer to the full job description for required skills and qualifications.

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

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