<div class="content-intro"><p><span style="color: #585786; font-family: arial, helvetica, sans-serif;"><strong style="color: rgb(88, 87, 134); font-family: arial, helvetica, sans-serif;">OGT is a leading global provider of clinical and diagnostic genomic solutions. We </strong><span style="color: #585786; font-family: arial, helvetica, sans-serif;"><strong>believe</strong></span><strong style="color: rgb(88, 87, 134); font-family: arial, helvetica, sans-serif;"> in creating products and partnerships that enable clinicians to deliver personalised healthcare to patients and that empower clinical researchers to develop the next generation of </strong><span style="color: #585786; font-family: arial, helvetica, sans-serif;"><strong>precision</strong></span><strong style="color: rgb(88, 87, 134); font-family: arial, helvetica, sans-serif;"> medicines.</strong></span></p></div><p><span style="font-family: georgia, palatino, serif; font-size: 10pt;">An opportunity has arisen for a Kit Assembly and Warehouse Lead within our Cambridge based Operations team. This role is responsible for managing a small team of Supply Chain Operators and Warehouse Operatives/Specialists. </span></p>
<p><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Acting as a role model, you will undertake all aspects of team management, including ensuring the quality and on-time, in-full delivery of assigned products to meet demand requirements. </span><span style="font-family: georgia, palatino, serif; font-size: 10pt;">This is a hands-on role, which you will be expected to undertake routine packaging and warehouse work for at least 50% of the role, whilst demonstrating and modelling best practice. You will ensure the team comply with all established processes and procedures within the Quality Management System.</span></p>
<p><span style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(88, 87, 134);"><strong>What you’ll be doing for us</strong></span></span></p>
<ul>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Anticipate demand and plan resources up to two weeks ahead, ensuring the team is prepared for upcoming priorities and service requirements</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Lead the team tier meeting at the start and end of each day, ensuring that key issues and actions are clearly identified and prioritised</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Coordinate actions raised at tier meetings to ensure they are closed out effectively</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Review outstanding work relating to stock shortfalls and customer demand, prioritise team activities, and assign duties</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Review finished goods inventory levels and process kits accordingly</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Liaise with Customer Services to ensure customer orders are fulfilled, prepared, and dispatched on time</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Identify and investigate the root causes of performance variation and propose improvements or resolutions to ensure consistent quality, following the change-control requirements defined in the quality systems</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Monitor adherence to quality procedures daily, ensuring activities are completed in line with the Quality Management System and that any gaps or non-compliances are identified, escalated, and addressed promptly</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Model company values, lead by example with a safety-first approach, and continually challenge the team to improve processes</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Raise improvement and non-conforming material incidents, conduct investigations and root-cause analyses, and implement corrections and corrective actions</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Plan the onboarding and ongoing training of new starters. Upskill all team members to optimise team efficiency and drive engagement</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Be accountable for the quality of kit assembly and dispatch output and for on-time, in-full delivery</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Conduct return-to-work and absence-review meetings, performance reviews, goal setting and development-planning activities</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Take responsibility for recruiting team members and onboarding new starters</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Oversee and ensure the cleanliness and organisation of the kit assembly and warehouse areas, including bench areas and fridges/freezers</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Provide regular feedback on team progress and write update reports as required</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Conduct fortnightly one-to-one meetings with each team member</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Write and update SOPs, BMRs, and other required documentation</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Adhere to procedures documented in the Quality Management System and ensure that non-compliances are reported promptly using approved procedures</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Undertake additional compliance training to further support the department and ongoing development programmes</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Report any safety-related or other issues to the Inventory and Dispatch Manager, including completing the relevant documentation. Resolve issues independently when trained and able to do so</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Complete any other tasks commensurate with the level and nature of the post, as delegated by the Inventory and Dispatch Manager.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; color: rgb(88, 87, 134); font-size: 10pt;"><strong>What we are looking for in you</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; color: rgb(88, 87, 134); font-size: 10pt;"><strong>Essential</strong></span></p>
<ul>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">More than 12 months’ experience in a manufacturing or operations environment, or equivalent</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">A growth mindset, with an active focus on opportunities for improvement, simplification, and waste reduction</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">A right-first-time approach, with strong attention to detail and excellent organisational skills</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Effective written and verbal communication skills</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">The ability to work collaboratively as part of a team</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">The ability to prioritise tasks and work effectively in a fast-paced environment</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">The ability to act as a role-model team lead, with a hands-on approach, a flexible attitude to daily work and responsibilities, and the ability to lead by example</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">A demonstrably good understanding of and experience with applicable quality and regulatory requirements, such as ISO 9001, ISO 13485, 21 CFR Part 820, and dangerous goods shipping</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Good teamwork and interpersonal skills, with the ability to lead, train, and support others</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">A proactive and independent approach, with a high level of autonomy and initiative</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Attention to detail and a systematic approach</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Computer literacy</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">A calm approach and the ability to act promptly when responding to production-critical troubleshooting</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Experience of training others.</span></li>
</ul>
<p><span style="font-family: georgia, palatino, serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: arial, helvetica, sans-serif; color: rgb(88, 87, 134);"><strong>Desirable</strong></span></span></p>
<ul>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Knowledge and experience of customer service, ERP, export, dispatch, and production processes</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Experience with Sage 200 or an equivalent system</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Supervisory experience.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; color: rgb(88, 87, 134); font-size: 10pt;"><strong>In return you’ll receive:</strong></span></p>
<ul>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Competitive salary</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Pension Scheme (10% non-contributory)</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Private Health Insurance</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Private Dental Insurance</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Group Income Protection</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">Group Life Assurance</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">25 days holiday plus UK bank holidays</span></li>
<li style="font-family: georgia, palatino, serif; font-size: 10pt;"><span style="font-family: georgia, palatino, serif; font-size: 10pt;">High Street Discount Scheme.</span></li>
</ul><div class="content-conclusion"><p><span style="color: #585786; font-family: arial, helvetica, sans-serif;"><strong>Application is via CV and a one-page covering letter outlining your suitability for the role, salary expectations and notice period.</strong></span></p>
<p><span style="color: #585786; font-family: arial, helvetica, sans-serif;"><strong>Please note that we will need to establish your right to work during the recruitment process.</strong></span></p></div>