Account Supervisor

<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><strong><span data-contrast="auto">Role: </span></strong><span data-ccp-props="{"134233279":true}"> Account Supervisor </span></p>

<p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Toronto, Ontario </span></p>

<p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p>

<p><span data-contrast="auto"><span class="TextRun SCXW158200655 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW158200655 BCX0">You'll</span><span class="NormalTextRun SCXW158200655 BCX0"> be the connective tissue that holds strategy, creative, and delivery together across </span><span class="NormalTextRun SCXW158200655 BCX0">a financial services brand.</span><span class="NormalTextRun SCXW158200655 BCX0"> </span><span class="NormalTextRun SCXW158200655 BCX0">Working across multiple projects simultaneously, </span><span class="NormalTextRun SCXW158200655 BCX0">you</span><span class="NormalTextRun SCXW158200655 BCX0">'ll</span><span class="NormalTextRun SCXW158200655 BCX0"> tr</span><span class="NormalTextRun SCXW158200655 BCX0">anslate </span><span class="NormalTextRun SCXW158200655 BCX0">the brand’s</span><span class="NormalTextRun SCXW158200655 BCX0"> business</span> <span class="NormalTextRun SCXW158200655 BCX0">o</span><span class="NormalTextRun SCXW158200655 BCX0">bj</span><span class="NormalTextRun SCXW158200655 BCX0">ective</span><span class="NormalTextRun SCXW158200655 BCX0">s</span> <span class="NormalTextRun SCXW158200655 BCX0">an</span><span class="NormalTextRun SCXW158200655 BCX0">d consumer insights into clear briefs, guide creative development, and present work that balances brand ambition with financial services precision. Success means delivering campaigns that move business metric</span> <span class="NormalTextRun SCXW158200655 BCX0">while setting quality standards and elevating the team around you.</span></span><span class="EOP Selected SCXW158200655 BCX0" data-ccp-props="{}"> </span></span></p>

<p><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Act as the primary day-to-day client for the financial contact, building trusted relationships with stakeholders across divisions</span></li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Translate business objectives into clear, strategic creative briefs that balance brand, performance, and compliance requirements</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Manage campaigns end-to-end — from brief through creative development, client feedback, regulatory review, approvals, and delivery — across digital, email/CRM, social, web, and print channels</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Present creative work and strategic rationale to senior client stakeholders, advocating for ideas while navigating financial services regulatory requirements</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Develop and maintain project timelines, ensuring on-time delivery across multiple concurrent workstreams</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborate closely with the studio's creative, strategy, and production team members to maintain consistent quality and brand standards</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Identify strategic opportunities within campaign briefs — connecting cardholder data, loyalty insights, and cultural moments to strengthen campaign impact</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Guide and mentor junior team members, sharing knowledge and raising standards across strategy, creative, and account disciplines</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Monitor campaign performance and translate results into actionable recommendations for future work</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Identify ways to improve studio processes, workflows, and efficiency</li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Build strong working relationships within the organisation to surface new opportunities for the studio<span data-ccp-props="{}"> </span></li>

</ul>

<p><strong><span data-contrast="auto">Budget and Production Management</span></strong><span data-ccp-props="{}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Track and manage project-level budgets, including cost estimation, purchase orders, invoicing, and reconciliation</span></li>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Source and negotiate with freelancers and production partners as needed</li>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support financial reporting for the account<span data-ccp-props="{}"> </span></li>

</ul>

<p><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">5–8 years of experience in account management, integrated marketing, or a similar client-facing role within an agency, in-house studio, or brand environment</span></li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Proven ability to manage multiple projects simultaneously across digital, CRM, social, and traditional channels</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience writing strategic creative briefs that translate business objectives into work that resonates</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Confidence presenting to and building relationships with senior client stakeholders</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">A genuine understanding of how strategy, creative, and production connect — and the ability to add value across all three</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"> Experience working within regulated industries (financial services, healthcare, or similar) where compliance review is part of the creative process</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Strong organisational skills and the ability to keep complex, multi-stakeholder projects on track</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to mentor and develop junior team members</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience working in an embedded agency or in-house studio model</li>

<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Understanding of US financial services marketing regulations and compliance workflows<span data-ccp-props="{}"> </span></li>

</ul>

<p><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              <strong><span style="font-size: 8pt;">Req ID:18758</span></strong></span></p>

<p><span style="font-size: 8pt;"><span data-contrast="auto">                                                                                                                                                                                                                                           <span style="font-size: 8pt;">                                                                    <strong>#LI-JB1 #LI-MIDSENIOR #LI-REMOTE</strong></span></span></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span data-teams="true">At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.</span></p></div><div class="title">Salary Range</div><div class="pay-range"><span>$97,750</span><span class="divider">—</span><span>$109,250 CAD</span></div></div></div><div class="content-conclusion"><p><span data-contrast="auto">Our values shape everything we do:</span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be</span><strong><span data-contrast="auto"> Ambitious</span></strong><span data-contrast="auto"> to succeed  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Imaginative</span></strong><span data-contrast="auto"> to push the boundaries of what’s possible  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Inspirational</span></strong><span data-contrast="auto"> to do groundbreaking work  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">always learning and listening</span></strong><span data-contrast="auto"> to understand  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Results-focused </span></strong><strong> </strong><span data-contrast="auto">to exceed expectations  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">actively pro-inclusive and anti-racist</span></strong><span data-contrast="auto"> across our community, clients and creations  </span></p>

<p><em><span data-teams="true">Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.</span></em></p>

<p><em><span data-contrast="auto">OLIVER,</span></em><em> </em><em><span data-contrast="auto">a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span data-ccp-props="{}"> </span></p>

<p><em><span data-contrast="auto"> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p></div>