OLIVER Agency - North America

Community Manager

Toronto, Canada Full-time Hybrid
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Job Description

<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><strong><span data-contrast="auto">Role: </span></strong><span data-ccp-props="{"134233279":true}">Community Manager</span></p>

<p><strong><span data-contrast="auto">Location: </span></strong><span data-ccp-props="{"134233279":true,"335559739":240}">Toronto, Ontario</span></p>

<p><strong>Must be 21+ </strong></p>

<p><strong>Hybrid position (1-2 days in the office)</strong></p>

<p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p>

<p><span data-contrast="auto">As Community Manager, you'll be responsible for the day-to-day management of brand social channels — from content creation and publishing to community engagement and performance reporting. Working closely with account management and creative teams, you'll contribute ideas and bring a sharp understanding of what works on social. This is a role for someone naturally curious about culture, comfortable working at pace, and able to adapt their voice across multiple brand identities.</span></p>

<p><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p>

<ul>

<li>Create, publish, and manage content across brand social channels including TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit</li>

<li>Generate content ideas daily and execute them with speed and quality</li>

<li>Engage with communities in the comments — responding to fans, initiating conversations, and identifying content opportunities in real time</li>

<li>Monitor platforms for trending moments and cultural hooks, proposing relevant, brand-appropriate responses</li>

<li>Contribute to influencer briefs alongside the wider team</li>

<li>Track, analyse, and report on content performance against KPIs using platform analytics and social tools</li>

<li>Partner with account management and creative teams to develop larger campaign ideas</li>

<li>Stay current with platform changes, algorithm updates, and emerging social formats — and bring fresh thinking to how the team works</li>

</ul>

<p><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p>

<ul>

<li>A strong grasp of major social platforms and what makes content perform — across TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit</li>

<li>Versatile writing ability — you can adapt tone and voice to suit different brands and audiences</li>

<li>Experience creating and posting content for brand social channels</li>

<li>Familiarity with social analytics and reporting tools such as Khoros, Sprout, Sprinklr, or Hootsuite</li>

<li>Comfort working in fast-moving environments where daily output is expected</li>

<li>An eye for culture — you notice what's trending, what's resonating, and what's worth engaging with</li>

<li>Basic proficiency with Microsoft Office (Excel, Word, PowerPoint); Adobe Photoshop is a plus</li>

<li>Agency or in-house brand experience is helpful — but strong ideas and platform instinct matter just as much</li>

</ul>

<p class="mb-2 whitespace-pre-wrap"><strong>Gen AI & Agentic Thinking</strong></p>

<ul>

<li>Basic proficiency with Gen AI tools relevant to social content creation and copywriting</li>

<li>Curiosity about how AI can support content ideation, caption writing, and social reporting</li>

<li>Willingness to develop prompting skills and explore AI-assisted workflows</li>

<li>Agentic mindset: ability to break tasks into clear steps, prioritise, and find efficient solutions</li>

</ul>

<p> </p>

<h6 style="text-align: right;"><strong><span data-contrast="auto">Req ID:</span><span data-ccp-props="{}"> 18723</span></strong></h6>

<h6 style="text-align: right;"><span data-contrast="auto"><strong>#LI-JB1 #LI-MIDSENIOR #LI-HYBRID</strong></span></h6><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span data-teams="true">At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.</span></p></div><div class="title">Salary Range</div><div class="pay-range"><span>$55,250</span><span class="divider">—</span><span>$61,750 CAD</span></div></div></div><div class="content-conclusion"><p><span data-contrast="auto">Our values shape everything we do:</span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be</span><strong><span data-contrast="auto"> Ambitious</span></strong><span data-contrast="auto"> to succeed  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Imaginative</span></strong><span data-contrast="auto"> to push the boundaries of what’s possible  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Inspirational</span></strong><span data-contrast="auto"> to do groundbreaking work  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">always learning and listening</span></strong><span data-contrast="auto"> to understand  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Results-focused </span></strong><strong> </strong><span data-contrast="auto">to exceed expectations  </span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">actively pro-inclusive and anti-racist</span></strong><span data-contrast="auto"> across our community, clients and creations  </span></p>

<p><em><span data-teams="true">Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.</span></em></p>

<p><em><span data-contrast="auto">OLIVER,</span></em><em> </em><em><span data-contrast="auto">a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span data-ccp-props="{}"> </span></p>

<p><em><span data-contrast="auto"> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p></div>

Frequently Asked Questions

What does the Community Manager role at OLIVER Agency - North America involve?

The Community Manager position at OLIVER Agency - North America in Toronto, Canada is a full-time role. <div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

What skills are required for Community Manager at OLIVER Agency - North America?

Key skills for this role include: AWS, RDS, Spark, IOS.

What is the salary for Community Manager at OLIVER Agency - North America?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Community Manager position at OLIVER Agency - North America remote or on-site?

This position is Hybrid. Expect a combination of office and remote work, typically based in Toronto, Canada .

How do I apply for Community Manager at OLIVER Agency - North America?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Community Manager at OLIVER Agency - North America is a full-time management position in Toronto, Canada . Key skills include AWS, RDS, Spark, IOS. Education: Master's Degree preferred.

This role is classified as hybrid and is suitable for manager-level professionals. Ghost Score 15/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.