Civic Center - Shift Supervisor

<p><span style="font-weight: 400;">At Philz, we’re doing something bigger than coffee - we’re building culture and community.  We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time.  If this sounds like a place you’d embrace – keep reading!</span></p>

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<h3><span style="font-weight: 300;">WHAT YOU’LL DO</span></h3>

<p><span style="font-weight: 400;">As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values:  </span><strong><em>Obsess Over Customers & Team, In Pursuit of Better and Be Kind and Keep it Real.</em></strong></p>

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<li style="font-weight: 400;"><span style="font-weight: 400;">Play to your team’s strengths by putting the right people in the right places at the right times.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas. </span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong relationships with customers and the local community.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Assess the performance of your team members, including service and drink quality.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Support promotions and new hires through in-store training.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Help your Store Leader in executing operations and administrative duties.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Be a key leader in implementing and maintaining Philz safety programs.</span></li>

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<h3><span style="font-weight: 300;">WHAT YOU’LL NEED</span></h3>

<p><span style="font-weight: 400;">We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community. Previous supervisory experience in a fast-paced food and beverage environment is preferred. Don’t worry if you’ve never been a barista before - if you have a passion for people and a willingness to learn, we’ll teach you everything you need to know.</span></p>

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<h3><span style="font-weight: 300;">ESSENTIAL PHYSICAL REQUIREMENTS </span></h3>

<p><span style="font-weight: 400;">Ability to:</span></p>

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<li style="font-weight: 400;"><span style="font-weight: 400;">Operate a variety of machines, tools, and equipment </span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Visual acuity to make general observations in regards to safety and accuracy of work</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Remain in a stationary position for a minimum of 3 hours</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Stand, walk, stoop, and kneel</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Grasp, finger, and reach</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Express or exchange information by means of the spoken word</span></li>

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<p><span style="font-weight: 400;">**Compensation & Benefits</span></p>

<p><span style="font-weight: 400;">A reasonable estimate of the starting base hourly rate for this role is $22.55 to $24.55. Team Members also participate in a tip pool and may earn an average of $6.00 additional per hour.</span></p>

<p><span style="font-weight: 400;">When you join our team, we better your days through our benefits and support programs – from medical, dental, and vision insurance, 401(k), commuter benefits, mental health support, holiday pay, and paid time off to Team Member discounts, freebie drinks, a free food item during your shift, fun Philz swag, opportunities for growth and advancement, and more!</span></p>

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<p>Philz maintains a policy regarding the employment of relatives and individuals with close personal relationships. Candidates with family members or close personal relationships currently employed by Philz may be subject to additional review to ensure there are no conflicts of interest, supervisory relationship concerns, or impacts on team performance and morale.</p><div class="content-conclusion"><p><a href="https://privacy.philzcoffee.com/job-applicant-privacy-notice" target="_blank">Privacy Notice</a></p></div>