Plexus Worldwide

Consumer Experience Campaign Specialist

Scottsdale, Arizona, United States Full-time Remote

Job Description

The Role Plexus Worldwide is seeking a Consumer Campaigns Specialist to coordinate and execute campaigns that help consumers discover the value of our products, get started, reorder, and stay engaged. This role develops clear, relevant communications across the consumer journey and works with Marketing, Digital, Product, Field Development, Customer Service, and Analytics to bring campaigns to life. This role is ideal for someone who combines strong writing and campaign coordination skills with curiosity about consumer behavior and a drive to improve retention.

Employee Value Proposition Help build the next generation of consumer engagement at Plexus. You will shape communications at important moments in the consumer journey, contribute to more personalized campaigns, and see how your work affects customer relationships, retention, and growth.

Key Performance Objectives

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Establish a reliable consumer campaign process and calendar, keeping priorities, owners, approvals, and launch dates clear.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Execute targeted campaigns that improve onboarding, product education, reorder, retention, and win-back.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Develop communications that encourage retail customers to become VIP customers.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Use consumer insights and campaign results to improve messaging, timing, and engagement.</li>

</ul>

Performance Accountabilities Campaign Planning and Execution

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Coordinate consumer campaigns from brief through launch, managing timelines, audience requirements, creative assets, approvals, and deployment.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain the campaign calendar and align communications with key moments across the consumer journey.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Write and refine consumer-focused messaging that is clear, helpful, and consistent with campaign objectives.</li>

</ul>

Cross-Functional Coordination

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Partner with Marketing, Digital, Product, Field Development, Customer Service, Analytics, and other teams to align campaigns with consumer needs and business priorities.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Coordinate reviews, communicate status, resolve open items, and confirm campaigns are ready to launch.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Support targeted pathways for onboarding, product education, reorder, retail-to-VIP conversion, loyalty, and win-back.</li>

</ul>

Measurement and Improvement

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monitor engagement, conversion, reorder, retention, and consumer response trends.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Prepare campaign recaps and recommend improvements to messaging, segmentation, timing, and delivery.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Support testing, personalization, and automation as consumer engagement capabilities grow.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Work occasional evenings, weekends, or holidays as business needs require.</li>

</ul>

Performance Qualifications

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Education: Bachelor’s degree in Marketing, Communications, Digital Marketing, or a related field; equivalent related experience considered.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience: At least three years of experience in marketing campaigns, lifecycle marketing, customer engagement, digital marketing, or CRM communications. Four years of experience with consumer lifecycle or retention campaigns preferred.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Campaign Execution: Ability to coordinate campaigns across channels, manage details and deadlines, and move work through review and launch.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Writing and Communication: Strong writing skills and the ability to create clear, relevant communications for different consumer audiences.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Consumer Insights: Understanding of lifecycle stages, segmentation, onboarding, reorder behavior, and retention; ability to use campaign results to recommend improvements.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaboration and Judgment: Strong attention to detail, sound judgment, and the ability to work effectively across teams and changing priorities.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Work Location: Ability to work onsite in Scottsdale, Arizona.</li>

</ul>

About Plexus

Founded in gut health. Experts in microbiome. Plexus Worldwide®, headquartered in Scottsdale, Arizona, is a renowned direct-selling company recognized as a top employer. Over the past 18 years, Plexus has dedicated itself to promoting hope, health, and happiness through its scientifically backed, innovative dietary supplements, weight management products, and personal care products, sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee, Blue Zone-approved employer, and an AZ Most Admired Company, Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy. Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people, innovation, wellness, and community impact.

Benefits

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0">Highly rated and competitive medical plans.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0">401 (k) with company match and immediate vesting.</li>

</ul>

To learn more about Plexus Worldwide, please review our careers page at <a href="https://www.plexusworldwide.com/careers">www.plexusworldwide.com/careers</a>.

Learn more about our One Plexus culture. Watch this short video to see how our values, people, and purpose come together to make Plexus a great place to grow and make an impact. <a href="https://plexusworldwide-1.wistia.com/medias/zhfpm3vi4o" data-auth="NotApplicable" data-linkindex="0" data-olk-copy-source="MessageBody">https://plexusworldwide-1.wistia.com/medias/zhfpm3vi4o</a>.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process, please get in touch with us directly at <a href="mailto:careers@plexusworldwide.com">careers@plexusworldwide.com</a>.

We are committed to protecting the privacy and security of your information. Visit our <a class="fui-Link ___1eya986 f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="https://static.plexusworldwide.com/image/upload/v1676500873/cdn/Candidate-Privacy-Notice.pdf?_gl=1*rw8qoq*_ga*MTAwNDA2NjY2My4xNjYwODYwMzg2*_ga_DKYGGM0Y9Y*MTY5NDc5OTc0Ni41Mi4xLjE2OTQ4MDAwNjcuNjAuMC4w" target="_blank">Candidate Privacy Notice</a> for additional information.

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Frequently Asked Questions

What does the Consumer Experience Campaign Specialist role at Plexus Worldwide involve?

The Consumer Experience Campaign Specialist position at Plexus Worldwide in Scottsdale, Arizona, United States is a full-time role. The Role Plexus Worldwide is seeking a Consumer Campaigns Specialist to coordinate and execute campaigns that help consumers discover the value of our products, get started, reorder, and stay engaged. This role develops clear, relevant communications across the consumer journey and works with Marketing, Digital, Product, Field Development, Customer Service, and Analytics to bring campaigns to life.

What skills are required for Consumer Experience Campaign Specialist at Plexus Worldwide?

Key skills for this role include: IOS, Git.

What is the salary for Consumer Experience Campaign Specialist at Plexus Worldwide?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Consumer Experience Campaign Specialist position at Plexus Worldwide remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Consumer Experience Campaign Specialist at Plexus Worldwide?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Consumer Experience Campaign Specialist at Plexus Worldwide is a full-time other position in Scottsdale, Arizona, United States. Key skills include IOS, Git. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as remote and is suitable for mid level-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.

Consumer Experience Campaign Specialist

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