Plexus Worldwide

Director, Communications and Voice

Scottsdale, Arizona, United States Full-time Remote

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Job Description

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Director, Communications and Voice The Role Help shape Plexus's voice and turn business priorities into communications that inspire action. We are looking for a collaborative communications leader and exceptional writer to build a unified strategy that connects our Ambassadors, customers, employees, and the public. As the guardian of the Plexus voice, you will define how our brand sounds and ensure our messaging builds trust, strengthens engagement, and supports growth. As Plexus expands into more channels, you will help evolve how we reach and connect with our audiences. Working closely with Sales, Marketing, and international teams, you will lead communications for product launches, promotions, incentives, events, and company initiatives while bringing organization and discipline to execution. Employee Value Proposition This opportunity is for a leader who wants to influence both a brand’s voice and how an organization communicates. You will have room to improve processes, develop talent, and build a communications approach that grows with the business. Plexus offers a fast-paced environment that challenges, mentors, and rewards strong performance through financial recognition and career opportunities. Your work will directly influence the Ambassador and customer experience while helping employees connect to our mission, values, and priorities. Key Performance Objectives

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Build a unified communications strategy. Align internal and external communications around audience needs and business priorities, with clear goals, channel plans, and ownership that support engagement, recruiting, and retention.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strengthen and protect the Plexus voice. Establish practical voice and tone standards that bring consistency to messaging while adapting appropriately to different audiences, markets, and channels.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Improve communication planning and execution. Implement processes that clarify priorities, streamline approvals, manage competing requests, and help the team deliver accurate, compelling communications on time.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Demonstrate and improve results. Establish performance measures and use data and audience feedback to improve message relevance, campaign effectiveness, and the Ambassador, customer, and employee experience.</li>

</ul>

Performance Accountabilities Lead communications strategy and brand voice

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<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Set the vision, strategy, and goals for the communications team, connecting daily execution to company priorities.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Guide messaging, copywriting, and editing to ensure communications consistently reflect the Plexus brand.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Translate complex or sensitive information into clear, audience-appropriate messages.</li>

</ul>

Partner with Sales and Marketing to support growth

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Develop coordinated communications plans for product launches, incentives, promotions, international initiatives, and events.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Build strong cross-functional relationships that align stakeholders on priorities, timing, and messaging.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Deliver relevant communications across channels that help Ambassadors grow their businesses and strengthen customer engagement and retention.</li>

</ul>

Strengthen internal communications

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Guide employee communications that bring the company’s mission, vision, and values to life.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Help employees understand products, initiatives, and business priorities through timely, meaningful messaging.</li>

</ul>

Build team capability and operational discipline

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Establish clear roles, expectations, workflows, and accountability.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Hire, coach, and develop team members while removing barriers to effective execution.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Manage vendor relationships and deliverables to support quality and departmental goals.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monitor results, report progress, and recommend creative, practical improvements grounded in data and feedback.</li>

</ul>

Performance Qualifications

<ul>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Communications leadership: Eight years leading communications and/or marketing teams, including at least three years as a manager.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Exceptional writing and editing: Demonstrated ability to create compelling copy, develop a distinctive brand voice, and coach others to apply it consistently.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strategic planning and execution: Experience turning business objectives into coordinated communications plans with measurable results.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaboration and influence: Ability to build productive relationships across functions, manage competing interests, and gain alignment.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Organization and adaptability: Strong planning skills, attention to detail, and the ability to anticipate obstacles and adjust to changing priorities.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">People leadership: Experience hiring, developing, and motivating teams while establishing clear expectations and accountability.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Judgment and discretion: Ability to communicate difficult, sensitive, and confidential information with tact.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Education: Bachelor’s degree in communications, marketing, journalism, business, or equivalent related experience.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Work environment: Plexus is onsite 5 days a week.</li>

</ul>

About Plexus

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Founded in gut health. Experts in microbiome. Plexus Worldwide®, headquartered in Scottsdale, Arizona, is a renowned direct-selling company recognized as a top employer. Over the past 18 years, Plexus has dedicated itself to promoting hope, health, and happiness through its scientifically backed, innovative dietary supplements, weight management products, and personal care products, sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee, Blue Zone-approved employer, and an AZ Most Admired Company, Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy. Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people, innovation, wellness, and community impact.

Benefits

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0">Highly rated and competitive medical plans.</li>

<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0">401 (k) with company match and immediate vesting.</li>

</ul>

To learn more about Plexus Worldwide, please review our careers page at <a href="https://www.plexusworldwide.com/careers">www.plexusworldwide.com/careers</a>.

Learn more about our One Plexus culture. Watch this short video to see how our values, people, and purpose come together to make Plexus a great place to grow and make an impact. <a href="https://plexusworldwide-1.wistia.com/medias/zhfpm3vi4o" data-auth="NotApplicable" data-linkindex="0" data-olk-copy-source="MessageBody">https://plexusworldwide-1.wistia.com/medias/zhfpm3vi4o</a>.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process, please get in touch with us directly at <a href="mailto:careers@plexusworldwide.com">careers@plexusworldwide.com</a>.

We are committed to protecting the privacy and security of your information. Visit our <a class="fui-Link ___1eya986 f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="https://static.plexusworldwide.com/image/upload/v1676500873/cdn/Candidate-Privacy-Notice.pdf?_gl=1*rw8qoq*_ga*MTAwNDA2NjY2My4xNjYwODYwMzg2*_ga_DKYGGM0Y9Y*MTY5NDc5OTc0Ni41Mi4xLjE2OTQ4MDAwNjcuNjAuMC4w" target="_blank">Candidate Privacy Notice</a> for additional information.

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Frequently Asked Questions

What does the Director, Communications and Voice role at Plexus Worldwide involve?

The Director, Communications and Voice position at Plexus Worldwide in Scottsdale, Arizona, United States is a full-time role. <div> <div id="message-list"> <div id="message-list"> <div id="message-list1774285746.300319"> Director, Communications and Voice The Role Help shape Plexus&39;s voice and turn business priorities into communications that inspire action.

What skills are required for Director, Communications and Voice at Plexus Worldwide?

Key skills for this role include: Rust, RDS.

What is the salary for Director, Communications and Voice at Plexus Worldwide?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Director, Communications and Voice position at Plexus Worldwide remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Director, Communications and Voice at Plexus Worldwide?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Director, Communications and Voice at Plexus Worldwide is a full-time management position in Scottsdale, Arizona, United States. Key skills include Rust, RDS. Education: Master's Degree preferred. Experience: 14+ years.

This role is classified as remote and is suitable for executive-level professionals. Ghost Score 25/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.

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