Scaleway

Technical Account Manager - HPC

Toulouse Full-time (long term) Hybrid
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Job Description

OUR STORY: 🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants. Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. 📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon. WHY WE NEED YOU ?

As our HPC business continues to grow rapidly, we are strengthening our Presales team to support the increasing number and complexity of customer projects. As a Presales Solutions Engineer – HPC, you will be the technical point of contact for our customers throughout their projects, from the initial technical discussions and Proofs of Concept to onboarding and ongoing support. Your mission will be to understand our customers' simulation and computational needs, design the right HPC solutions, and help them successfully run their workloads on Scaleway, while working closely with our Sales and Solution teams. This role combines hands-on technical work, customer interaction, and project ownership. You will work on a wide variety of use cases across industries such as automotive, energy, aerospace, and space.

YOUR FUTURE TEAM

You will join a growing Presales team currently composed of 2 Presales Engineers and their manager, working closely with several teams across Scaleway, including Solution Engineers, Web/Application Developers, Infrastructure Engineers, and DevOps Engineers.

Each Presales Engineer acts as the technical owner of their customers, taking responsibility for onboarding, technical support, and the successful delivery of their projects. You will work closely with the Sales and Solution teams to help develop opportunities, including upsell and cross-sell opportunities.

The team is currently expanding to support the strong growth of Scaleway's HPC business and to maintain a high level of technical expertise and customer support as computational workloads continue to increase.

This is a highly collaborative environment where you will have the opportunity to develop your expertise across HPC, Cloud, infrastructure, coding, data, and computational science. YOUR DAILY ROUTINE

Work directly with customers to understand their technical and computational challenges and translate them into suitable HPC solutions.

Lead and support technical Proofs of Concept, from initial requirements gathering to deployment and validation.

Demonstrate Scaleway's HPC and Cloud solutions to technical and business stakeholders.

Design and deploy computing environments adapted to customers' workloads and simulation requirements.

Act as the technical owner for your customers during onboarding and provide technical support throughout their projects.

Provide ongoing technical support to customers, helping their technical teams use and troubleshoot the solution.

Work hands-on with technologies such as Linux/Bash, Docker, MPI, Python SDKs, S3, Slurm, and Lustre.

Help customers migrate and run their multiphysics and simulation workloads on Scaleway's infrastructure.

Collaborate with Sales teams to support opportunities and contribute to the development of customer projects, including upsell and cross-sell initiatives.

Coordinate with Solution Engineers, Infrastructure, DevOps, and Application teams to ensure customer projects move forward smoothly.

Participate in specialized trade shows and events.

Contribute, when relevant, to external technical documentation and blog posts. ABOUT YOU

HARDSKILLS

3+ years of professional experience in HPC, numerical simulation, computational engineering, scientific computing, or a closely related field.

Strong understanding of HPC environments and hands-on experience with technologies such as Linux/Bash, Docker, and MPI.

Experience with at least one HPC scheduling or storage technology such as Slurm or Lustre.

Experience working with Python and/or cloud storage technologies such as S3.

Strong knowledge of at least one multiphysics or numerical simulation domain, such as CFD, FEA, structural mechanics, fluid dynamics, or multiphysics.

Experience with simulation software such as Ansys, Siemens STAR-CCM+, OpenFOAM, Abaqus, COMSOL, Code_Aster, MATLAB/Simulink, or equivalent is highly valuable.

Experience working on technical PoCs, customer projects, application engineering, presales, or technical consulting is a strong plus.

Professional proficiency in English is mandatory.

SOFT SKILLS

Strong customer-facing communication skills and the ability to build trusted relationships with technical stakeholders.

Excellent ability to explain and simplify complex technical concepts, connecting Cloud/HPC infrastructure with customers' business and engineering needs.

Strong ownership and project management skills: you are comfortable being the technical owner of your customers and making sure projects move forward.

Proactive and autonomous mindset: you take ownership of your topics and anticipate potential issues rather than waiting for them to be escalated.

Collaborative and empathetic approach, with the ability to work effectively with Sales and multiple technical teams.

Curiosity and willingness to learn: you are comfortable developing expertise in technologies or domains that you do not yet master.

Commercial awareness and the ability to understand customer needs and identify relevant technical opportunities.

WHAT YOU WILL FIND AT SCALEWAY ++++

Hybrid work: We offer up to 3 days of remote work per week.

Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.

Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.

Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.

International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.

Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers. 🚀 Why join the Scaleway adventure?

✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.

✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.

✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification. 🔜 THE NEXT STEPS …

1 - Talent acquisition interview (30 min)

2 - Manager intervew (30 min)

3 - Technical Interview to understand your technical skills and approach to the role (1h)

Frequently Asked Questions

What does the Technical Account Manager - HPC role at Scaleway involve?

The Technical Account Manager - HPC position at Scaleway in Toulouse is a full-time (long term) role. OUR STORY: 🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow ! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants. Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.

What skills are required for Technical Account Manager - HPC at Scaleway?

Key skills for this role include: Python, Rust, Scala, Docker, S3, RDS, IOS, API, Linux, Bash.

What is the salary for Technical Account Manager - HPC at Scaleway?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Technical Account Manager - HPC position at Scaleway remote or on-site?

This position is Hybrid. Expect a combination of office and remote work, typically based in Toulouse.

How do I apply for Technical Account Manager - HPC at Scaleway?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Technical Account Manager - HPC at Scaleway is a full-time (long term) management position in Toulouse. Key skills include Python, Rust, Scala, Docker, S3, RDS, IOS, API. Education: Master's Degree preferred.

This role is classified as hybrid and is suitable for manager-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.