You'll be the first dedicated HR Operations hire at 7AI. We hold ourselves to a three-star Michelin standard for how customers experience us, and we want employees to get the same care. You'll run the day-to-day of the employee experience, from a new hire's first day to their annual review, and build the lightweight systems that keep it running well as we grow. WHAT YOU'LL DO - Own payroll & Benefits administration process and experience for employees. - Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact. - Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers. - Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes. - Keep employee records, HR systems, and compliance documentation clean and current. - Build simple, repeatable processes where none exist yet, and improve the ones that do. - Partner with the recruiting team on offers, start dates, promotions, and transitions. - Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short. WHAT WE'RE LOOKING FOR - A few years of HR operations, People operations, or HR generalist experience. - Hands-on experience administering payroll and benefits. - Experience running onboarding and performance review cycles. - Comfort coaching managers and employees, including on difficult conversations. - A track record of building lightweight processes and making them stick. - High standards and a bias toward getting things right the first time. NICE TO HAVE - Experience at an early-stage or high-growth startup.