We are on a mission to stop fraud and improve customer authentication. Fraud is a huge problem affecting millions of people, it costs the UK nearly £7bn and represents 40% of all crime. Too often the solution has been to put in place cumbersome authentication processes that frustrate genuine customers, cause inefficiencies for organisations and fail to prevent fraud. We are changing this by providing organisations with real-time insight into the risk of a caller. We combine patented machine learning technology with our industry consortium to help identify and prevent contact centre fraud. We also provide clients with real-time insight into the authenticity of the call by leveraging our unique network access and relationships. We recognise that we need to work together to fight fraud, that is why we have fostered strategic partnerships with leading global organisations like Amazon, BT, and Genesys. Together, we protect some of the UKs largest banks, insurance companies and emergency services. We also believe in developing our people into high performing teams. We're looking for someone to build out a long term 2–3 year strategic pipeline. As part of the role, you will be expected to do the following: Build and maintain a 12– 18 month active pipeline to support business objectives Build and maintain relevant market awareness through client discussions, market research and industry events Provide senior management with clear updates, progress and forecasts as evidenced through the company CRM Nurture the customer advocacy program in support of our broader business goals Prioritise activities to meet quarterly business targets while maintaining a longer-term strategic pipeline What you’ll achieve You’ll be helping us achieve our mission by enabling fraud investigators across organisations to collaborate in their fight against fraud using our SaaS platform. The types of areas you’ll look at include: New Business Development Leading client facing discover conversations to establish key business issues Understanding and navigating the different approaches to fraud prevention across different sectors Helping Clients build business cases for Smartnumbers adoption Sharing intelligence and best practice across organisations Increasing market awareness by supporting events, posts or other GTM activities Building trust and a network of advocates among your client base How you’ll work You’ll be part of an empowered cross functional go to market team that leverages best practice and seeks continual improvement. You’ll be given the freedom to manage your own time with support and guidance from senior sales leadership. You’ll be expected to build, maintain and report on a clear 12–18 month runway of pipeline with dedicated time set aside each week for strategic focus and execution on new business development. Smartnumbers values diversity of experience. Candidates should have a strong combination of several of the following skills, competencies and experience: Numbers Obsessed – You live and breathe your pipeline and progress and take pride in its resilience and accuracy. Curious - You want to understand the problems our customers face and how we might solve them. You’re always looking for new opportunities to learn about our customers, the market, competitors, technology, etc. Customer Focused - You start with the customer and work back whilst understanding that solutions have to work for our business Outcome focused - You can define what success looks like and measure progress towards it A clear communicator - You’re capable of explaining things regardless of whether it’s to a software engineer, salesperson, customer support agent or CEO