Spectrum Life

Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland)

Remote - Republic of Ireland permanent full-or-part-time Remote
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Job Description

Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible. We are looking for a proactive, reliable, and fully accredited Psychotherapist/Counsellor to help us provide access to professional services while also overseeing other individuals engaging in the service. The role of the EAP Client Care Counsellor is suited to fully accredited Psychotherapists / Counsellors. This role will require provision of in the moment support, evaluation of the client’s needs, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources. After 3 weeks of fully paid training, delivered fully remote from Monday to Friday 9am to 5pm, the set schedule will be either 3 × 10-hour shifts or 4 × 10-hour shifts, with 1 weekend day worked (either Saturday or Sunday) as a fixed part of the schedule.

Frequently Asked Questions

What does the Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) role at Spectrum Life involve?

The Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) position at Spectrum Life in Remote - Republic of Ireland is a permanent full-or-part-time role. Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible.

What skills are required for Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) at Spectrum Life?

Key skills for this role include: EKS, Git, API.

What is the salary for Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) at Spectrum Life?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) position at Spectrum Life remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) at Spectrum Life?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland) at Spectrum Life is a permanent full-or-part-time other position in Remote - Republic of Ireland. Key skills include EKS, Git, API. Education: Bachelor's Degree preferred. Experience: 3+ years.

This role is classified as remote and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.