St. Joseph Center

Client Support Specialist– Care Campus

Los Angeles, us Full-time On-site
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Job Description

ABOUT THE ROLE The Client Support Specialist (CSS) is a highly visible, participant-facing member of the Care Campus team who proactively engages participants, identifies needs, connects people to services, and supports continuity between participants, Case Management, Safety, and other programs. WHAT YOU’LL DO Maintain an active presence in participant-facing areas and build respectful, trusting relationships using trauma-informed and person-centered approaches. Help participants understand available services and provide warm handoffs to case management, healthcare, behavioral health, hygiene, benefits, housing, and other resources. Support outreach, appointment reminders, document collection, follow-up, service navigation, and off-site accompaniment when appropriate. Use de-escalation and problem-solving skills, communicate emerging concerns, and request Safety or clinical support when needed.

Frequently Asked Questions

What does the Client Support Specialist– Care Campus role at St. Joseph Center involve?

The Client Support Specialist– Care Campus position at St. Joseph Center in Los Angeles, us is a full-time role. ABOUT THE ROLE The Client Support Specialist (CSS) is a highly visible, participant-facing member of the Care Campus team who proactively engages participants, identifies needs, connects people to services, and supports continuity between participants, Case Management, Safety, and other programs. WHAT YOU’LL DO Maintain an active presence in participant-facing areas and build respectful, trusting relationships using trauma-informed and person-centered approaches. Help participants understand available services and provide warm handoffs to case management, healthcare, behavioral health, hygiene, benefits, housing, and other resources. Support outreach, appointment reminders, document collection, follow-up, service navigation, and off-site accompaniment when appropriate.

What skills are required for Client Support Specialist– Care Campus at St. Joseph Center?

Key skills for this role include: Rust, Scala.

What is the salary for Client Support Specialist– Care Campus at St. Joseph Center?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Client Support Specialist– Care Campus position at St. Joseph Center remote or on-site?

This position is On-site. The role is based in Los Angeles, us.

How do I apply for Client Support Specialist– Care Campus at St. Joseph Center?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Client Support Specialist– Care Campus at St. Joseph Center is a full-time other position in Los Angeles, us. Key skills include Rust, Scala. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 25/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.