To drive sales growth of Funeral Plans and Life Insurance within Personal Banking through proactive outbound telesales and virtual client engagement. This is a 12-month fixed-term contract focused on identifying client protection needs, converting sales opportunities into appropriate insurance solutions and consistently achieving defined sales and cross-sell targets, while delivering a positive client experience and ensuring adherence to regulatory requirements. Key Responsibilities: Proactively sell and cross-sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement. Identify client insurance and protection needs through effective questioning, product recommendations and needs-based sales conversations. Execute outbound sales campaigns, engage prospective and existing clients and convert opportunities into successful insurance sales. Clearly explain insurance product features, benefits, premiums and policy conditions, ensuring clients make informed decisions. Accurately capture and process insurance applications, maintain client records and track sales performance in line with FAIS, compliance and operational requirements.