Hamburg | €60.000 - €70.000 annual | Full-time | 30 days vacation | German & English C1 Are you passionate about intelligent and digital solutions for the energy transition? Join suena energy as a Trading Operations Manager (f/m/x) and help us ensure reliable operations of our trading and asset management processes! suena energy is a green tech startup specializing in algorithmic energy trading for energy storage systems and renewable energies. Our vision: a world where clean energy is used reliably, economically, and intelligently. With our AI-based optimization and trading software, we maximize the revenues of operators of large-scale energy storage and renewable assets on short-term electricity and balancing markets - while simultaneously minimizing their risks. We're a 50+ person team that's fast-paced by nature, but the kind of place where people actually look out for each other. Following our successful Series A, we're investing in expanding our team - and looking for an experienced incident & operations specialist to build the foundations, structures, and processes of this newly formed function as we rapidly scale and onboard more assets each month. Monitor trading alerts and dashboards, investigate anomalies, and drive quick, priority‑based resolution. Coordinate seamlessly across Tech, Trading, Operations, partners, and customer technical contacts with clear, fast communication. Execute manual trades when automation is limited and support new asset onboarding during testing and ramp‑up. Create and update incident tickets, ensure follow‑through, and document actions and outcomes cleanly and reliably. Improve playbooks and processes to boost scalability, consistency, and audit readiness. Collaborate closely with Portfolio Management, Customer Success, Product, and Tech to feed operational insights into product and system improvements. You have strong situational judgment from high‑tempo environments like Trading, Tech Ops, Control Room Ops, Incident Management, or similar roles You think analytically and in systems , quickly interpreting complex asset and market behavior, spotting anomalies, and making clear priority calls You stay calm and structured under pressure , managing several high‑impact incidents in parallel You’re fluent with monitoring and alert‑driven tools (e.g., Grafana) and understand simple automation logic, incl. automated trading behavior You communicate clearly and directly , especially in urgent situations, and work smoothly with technical partners and customer contacts You work with precision and ownership , following rules, documenting cleanly, and acting with a service‑oriented mindset You learn fast , especially when it comes to energy markets, automated strategies, grid basics, and asset performance metrics You operate confidently in German and English (C1) and can join a 24/7 on‑call rotation in Hamburg