Summary:   Responsible for installation, testing, analyzing, maintaining, repairing and training on Syntegon Pharmaceutical Solid Systems at customer sites. Provide customers with excellent technical customer service and ensure complete satisfaction. This position has a direct and significant impact on maintaining our customer base as well as growing new business for Syntegon Technology. Key Responsibilities: Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations. Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment. Coordinate development activities and upgrades related to updating and improving machine functionality. Provide support to Customers, Customer Service department and Sales department as required Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training. Work in a cleanroom environment, fully gowned. Work in tight quarters; on top and underneath equipment standing, stooping, kneeling and bending continuously (approx. 66% of the time). Lift up to 50lbs on a regular basis.