Position Overview We are seeking a motivated Junior Infrastructure Engineer to support infrastructure operations, cloud environments, system administration, automation, monitoring, and technical troubleshooting for a USCIS federal program. The ideal candidate will have foundational knowledge of Linux/Windows systems, cloud infrastructure, networking, scripting, security, and DevOps concepts. This individual will work closely with senior infrastructure engineers, developers, cybersecurity teams, and other technical stakeholders to maintain reliable, secure, and scalable infrastructure. This is an excellent opportunity for an early-career infrastructure engineer who is interested in developing hands-on experience supporting mission-critical federal technology environments. Key Responsibilities Assist in the implementation, configuration, administration, and maintenance of cloud and on-premises infrastructure. Support Linux and/or Windows servers, virtual machines, storage, network components, and related infrastructure services. Assist senior engineers with provisioning, configuration, upgrades, patching, and ongoing maintenance of infrastructure environments. Monitor infrastructure availability, system performance, capacity, and health using enterprise monitoring and logging tools. Troubleshoot common server, operating system, network, application connectivity, and infrastructure-related issues. Support cloud infrastructure services in AWS and/or Azure environments. Assist with infrastructure automation and Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, Ansible, or similar technologies. Support CI/CD pipelines and DevSecOps processes in collaboration with application development and engineering teams. Assist with containerized environments using Docker and Kubernetes/OpenShift, where applicable. Support identity and access management activities, including user access, permissions, service accounts, and role-based access controls. Assist with vulnerability remediation, system hardening, security patches, and configuration updates in accordance with established federal and organizational security requirements. Participate in incident troubleshooting, root-cause analysis, and resolution of infrastructure-related issues. Create and maintain technical documentation, including configuration documents, SOPs, runbooks, architecture information, troubleshooting guides, and knowledge-base articles. Support infrastructure changes across development, testing, staging, and production environments. Work with senior engineers to improve infrastructure reliability, availability, scalability, security, and operational efficiency. Participate in Agile ceremonies, technical meetings, sprint activities, and team discussions as needed. Assist with production deployments and operational support activities when required. Escalate complex infrastructure and security issues to senior engineers and appropriate technical teams.