Truck Centers, Inc.

Service Dispatcher

Springfield, us Full-time On-site
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Job Description

Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team. Why Join Truck Centers, Inc.? We’re a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher , you’ll play a crucial role in ensuring our technicians have everything they need to get the job done right—on time and with quality. Shift Available: This position will work Tuesday-Saturday, day shifts. WHAT YOU'LL DO: Coordinate & Assign Repairs – Assign work to technicians based on skill level, certification, and workload. Monitor Workflow – Keep an eye on repair progress and make real-time adjustments to keep things moving. Communicate with Customers & Team Members – Provide updates on repairs, delays, and estimated completion times. Collaborate Across Departments – Work closely with the rest of the Service office and Parts team to minimize delays and ensure smooth repairs. Quality Control – Review completed repair orders to ensure all documentation meets company and warranty guidelines. Facilitate Shift Changes – Communicate job status and updates to ensure a seamless transition.

Frequently Asked Questions

What does the Service Dispatcher role at Truck Centers, Inc. involve?

The Service Dispatcher position at Truck Centers, Inc. in Springfield, us is a full-time role. Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team. Why Join Truck Centers, Inc.? We’re a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher , you’ll play a crucial role in ensuring our technicians have everything they need to get the job done right—on time and with quality. Shift Available: This position will work Tuesday-Saturday, day shifts. WHAT YOU'LL DO: Coordinate & Assign Repairs – Assign work to technicians based on skill level, certification, and workload.

What skills are required for Service Dispatcher at Truck Centers, Inc.?

Please refer to the full job description for required skills and qualifications.

What is the salary for Service Dispatcher at Truck Centers, Inc.?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Service Dispatcher position at Truck Centers, Inc. remote or on-site?

This position is On-site. The role is based in Springfield, us.

How do I apply for Service Dispatcher at Truck Centers, Inc.?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Service Dispatcher at Truck Centers, Inc. is a full-time other position in Springfield, us. Education: Bachelor's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.