TTEC Digital

Conversational AI Chat Bot Developer, Cognigy

Austin, TX Full-Time On-site
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Job Description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

Frequently Asked Questions

What does the Conversational AI Chat Bot Developer, Cognigy role at TTEC Digital involve?

The Conversational AI Chat Bot Developer, Cognigy position at TTEC Digital in Austin, TX is a full-time role. At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial.

What skills are required for Conversational AI Chat Bot Developer, Cognigy at TTEC Digital?

Key skills for this role include: Git.

What is the salary for Conversational AI Chat Bot Developer, Cognigy at TTEC Digital?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Conversational AI Chat Bot Developer, Cognigy position at TTEC Digital remote or on-site?

This position is On-site. The role is based in Austin, TX.

How do I apply for Conversational AI Chat Bot Developer, Cognigy at TTEC Digital?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Conversational AI Chat Bot Developer, Cognigy at TTEC Digital is a full-time ai & machine learning position in Austin, TX. Key skills include Git. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.