The UFG Vice President of Operations will be responsible for overseeing and driving the operational strategy, performance, and support systems for the franchise network. They will collaborate with franchisees, executive leadership, and internal teams to develop and execute operational solutions, support success and guide continuous improvement initiatives. Responsibilities: Develop and execute long-term strategies to grow and optimize the Franchise system.  Oversee franchise operations, ensuring consistency, efficiency, and high-quality service to improve profitability. Build strong relationships, share best practices to support and educate on operational strategies. Lead and develop training program to equip franchisees and staff with skills and knowledge needed. Monitor financial performance, identify opportunities for cost saving and drive initiatives to increase revenue and profitability for franchisees. Provide regular reports to executive leadership and franchisees, offering insights for improvement. Resolve any challenges, disputes or issues that may arise ensuring a prompt and effective response.