Raising, closing and managing notices/permits from end to end including start/stop, PMR, variations, recording excavations etc and completing safe dig prints Processing TTR’s,TTRO and TTRN applications (depending on which projects working on across NI/GB) to various Highways Authorities Completing risk assessments in line with SWUK protocol Managing our works around other activities while focussing on collaborative working Understanding of permit scheme legislation and the requirements for managing permit conditions Liaising with the councils (DfI/Cumbria/Westmorland etc) to discuss works and amend where necessary Provide streetworks administration support in accordance with business operations Ensure compliance with all elements of streetworks legislation through effective management of notices, permits and other documents Have the ability to react and deal with issues arising as a result of our works, escalating to Specialist or Team Lead where required. Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating trackers Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action taken Reporting low and high risk fails in a timely manner, including the processing and accepting or disputing of the fail Support the build team in dealing with customer complaints in relation to Streetworks/road closure activities and have the ability to resolve these in a quick and timely manner Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals Liaise and arrange traffic management alongside the traffic management team Support the development of processes, workflows and efficiency improvements Provide technical support and guidance to Operations in relation to streetworks offences Take part in the on call rota for weekend coverage of ‘starts and stops’ which is now part of the legislation for streetworks General administrative duties Strong scheduling experience and administrative background (essential) Previous demonstratable experience in a similar role (desirable) Driven and able to work autonomously with high level of attention to detail Demonstratable experience of following processes and procedures and working to legislative requirements Competent or advanced competency with Microsoft Office applications and experience of using company specific software Excellent communication skills across all levels Demonstrable organisation and time management skills Have the ability to work on their own while still achieving deadlines Strategic mindset with the ability to prioritise tasks and focus on performance delivery while promoting efficiency improvements