WalkMe

Senior Customer Success Manager

Berlin Full-time On-site
Apply Now →
Job Description

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level. As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.

Frequently Asked Questions

What does the Senior Customer Success Manager role at WalkMe involve?

The Senior Customer Success Manager position at WalkMe in Berlin is a full-time role. Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

What skills are required for Senior Customer Success Manager at WalkMe?

Key skills for this role include: Rust, IOS, Git, Sap.

What is the salary for Senior Customer Success Manager at WalkMe?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Senior Customer Success Manager position at WalkMe remote or on-site?

This position is On-site. The role is based in Berlin.

How do I apply for Senior Customer Success Manager at WalkMe?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

Similar Jobs

Explore More

Get Hired Faster with SpotChange

AI resume analysis, ATS testing, interview prep, salary insights and more.

Open SpotChange Dashboard

About This Role

Senior Customer Success Manager at WalkMe is a full-time management position in Berlin. Key skills include Rust, IOS, Git, Sap. Education: Bachelor's Degree preferred. Experience: 5+ years.

This role is classified as on-site and is suitable for senior-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.