As Operations Flow Manager , you will play a key role in optimising the movement of goods and ensuring the smooth flow of team members through our Polish e-commerce warehouse. You will ensure that all inbound and outbound processes run seamlessly, enabling a smooth, fast, and reliable delivery experience for our customers. This position is unlimited and based in Robakowo . Drive operational excellence by managing and optimising daily inbound and outbound flows, ensuring a balanced and efficient warehouse operation Own the end-to-end flow strategy, including dock scheduling, staging area planning, and resource allocation to support business priorities Analyse performance data to identify bottlenecks, track flow KPIs (throughput, dwell time, dock utilisation), and implement corrective actions Collaborate cross-functionally with inbound, outbound, inventory, transport, and customer service teams to guarantee full operational alignment Support planning for key business moments, including product launches, promotions, and seasonal peaks Lead and support teams by ensuring proper staffing, training, and shift planning aligned with flow needs Ensure compliance and safety across all goods movement processes, maintaining company standards and documentation accuracy 3+ years of experience in logistics, inbound and outbound flow, or warehouse operations, ideally in e-commerce or retail A strong analytical mindset with the ability to translate data into practical flow improvements Excellent coordination and problem-solving skills, with attention to precision and efficiency Hands-on leadership experience, fostering collaboration and continuous improvement in a dynamic environment Proficiency in WMS systems and logistics software Fluent Polish and at least B2-level English; other European languages are a plus Knowledge of EU transport regulations and experience handling bulky or furniture products is highly desirable