The Enterprise Customer Success Manager will own a book of business of Wix enterprise accounts, be a trusted partner and consultant, and provide guidance on launching and optimizing their Wix deployment following web development best practices. Partner with Product teams to create tailored customer onboarding workshops and trainings based on predetermined business requirements Respond to customer inquiries about product questions and provide solutions to complex use cases and workflows Conduct customer business reviews to assess progress against desired business outcomes, determine opportunities for deeper feature engagement and measure and communicate the impact of Wix on the customer’s business Foster customer health through periodic website reviews that facilitate new feature adoption and drive continuous business value throughout the customer’s lifecycle Identify growth opportunities and facilitate the renewal process with enterprise customers Collaborate with the marketing team to identify customer references and case studies Act as the voice of the customer with the Wix product team, helping shape the evolution of the product
Frequently Asked Questions
What does the Customer Success Manager, Enterprise role at Wix involve?
The Customer Success Manager, Enterprise position at Wix in New York, us is a full-time role. The Enterprise Customer Success Manager will own a book of business of Wix enterprise accounts, be a trusted partner and consultant, and provide guidance on launching and optimizing their Wix deployment following web development best practices.
What skills are required for Customer Success Manager, Enterprise at Wix?
Key skills for this role include: Rust.
What is the salary for Customer Success Manager, Enterprise at Wix?
The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.
Is the Customer Success Manager, Enterprise position at Wix remote or on-site?
This position is On-site. The role is based in New York, us.
How do I apply for Customer Success Manager, Enterprise at Wix?
You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.
Customer Success Manager, Enterprise at Wix is a full-time management position in New York, us. Key skills include Rust. Education: Master's Degree preferred.
This role is classified as on-site and is suitable for manager-level professionals. Ghost Score 15/100 (Probably Active) indicates this listing is probably active with recent employer engagement.
To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.