A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces. Responsibilities: The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems. Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.