Strong customer orientation and strong negotiating skills Strong background in import operations, global logistics, and Customs Compliance. Coordinate ocean, air and trucking freight with carriers, 3rd party logistics providers Manage and support fulfillment & distribution activities SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance Builds relationships with carriers, vendors, & internal team members, and helps resolve any freight problems that may arise. Analyze operational data and KPIs to identify trends and support continuous process improvements. Constantly evaluates logistics processes to improve operational efficiency and support long-term business growth