IT Expense & Invoice Management •      Prepare a monthly IT expense status report using internal systems and trackers, presenting trend and fluctuation analysis to team management •      Validate and submit incoming invoices for the team's allocated IT and project expenses, and present monthly invoice status reports to team management •      Generate monthly system usage and Voice of Customer (VOC) reports for executive review by analyzing North America system environments and resource allocation to identify cost reduction opportunities N-IRP (Next IT Resource Planning) & Work Order / RMS Management •      Manage Work Order and contract data in the internal Resource Management System (RMS), updating fields and aligning with users to track IT and Non-IT outsourcing expenses •      Maintain the Work Order monthly report by analyzing IT expenses and resource profiles, giving management visibility to plan annual IT and Non-IT outsourcing contracts under N-IRP •      Facilitate the approval and signature process with business and internal stakeholders, ensuring all contract information is properly preserved in the system Business & Data Analysis / Reporting •      Evaluate business needs and conduct quantitative and qualitative analysis to support project proposals and evaluations •      Develop processes to efficiently manage, monitor, and track project deliverables, performing data analysis independently or with cross-functional teams •      Prepare materials in Word, Excel, and PowerPoint for presentations within and outside the PI team Broader PI Project & Stakeholder Support •      Support company-wide system implementation and process improvement projects by evaluating current workflows and executing improvement strategies •      Manage relationships and expectations of internal and external stakeholders on assigned projects •      Provide ad-hoc support across other PI team projects, leveraging seniority to take on responsibilities beyond IT expense and N-IRP ownership alone •      PI's scope of services to the company is not limited, in its ongoing effort to implement best-in-class systems and processes